Community management

Your community, under control.

Incidents, suppliers, meetings, documents and residents in one workspace. Less fragmented admin and full traceability from report to resolution.

01

Real traceabilityChange history for each incident

02

Connected workResident, manager and supplier in one flow

DEPAR2 / TICKETIn progress
New incident

Water leak in the garage

In progress
IncidentIn progress
ProviderProvider assigned
ETA18:30

Recent incidents

DR

Garage water leak

GE

In progress · 18:30

History

Incident created
Provider assigned
ETA set · 18:30
01

Illustrative example; not customer data.

01Everything in one place

Centralised information and management.

02Better communication

Managers and residents connected.

03Faster decisions

Transparent voting and follow-up.

04Useful data

Visibility to manage with confidence.

From report to resolution

An incident is a workflow, not a loose message

Depar2 keeps conversation, owner, supplier, estimate and audit trail together so every issue has context and a clear next step.

Real traceability · Change history for each incident

01
New incidentWater leak in the garage
→
02
In progressProvider assigned · 18:30
→
03
HistoryChange history for each incident
✓

How it works

A workflow everyone can understand

01

The resident reports

Describe what happened and attach evidence without hunting for the right channel.

02

Management coordinates

Prioritise, assign a supplier, set an estimate and keep the conversation in context.

03

The community keeps the history

The resolution stays documented and available for future decisions.

Roles and permissions

Resident → Manager → Provider → Resolution

Community permissions and incident history

Change history for each incident

Invitation-only access

If your community already uses Depar2, go straight in.

Access remains invitation-only while we onboard communities in a controlled way.

Sign in →